Tarslink Connect
The Complete Insurance Management Platform
Streamline policy management, claims processing, and member services — all in one unified platform.
The Challenges You Face
❌ Current Pain Points
✓ With Tarslink Connect
Platform Capabilities
Policy Management
Configure rules, family definitions, sum insured, and premiums with flexible eligibility criteria.
Claims Lifecycle
End-to-end claims processing with document upload, status tracking, and rework workflow.
Member Management
Bulk enrollment via Excel, family member addition, and relationship-based coverage.
Query Management
Raise, track, and resolve queries with automated SLA monitoring and escalations.
Health ID Cards
Generate and download professional PDF health cards with QR verification.
Endorsements
Non-financial corrections for name, DOB, gender with approval workflow.
Role-Based Dashboards
Each stakeholder gets a tailored experience designed for their needs
HR Portal
- Employee onboarding
- Bulk Excel upload
- Claims monitoring
- Company analytics
- Query management
- Endorsement approvals
Employee Portal
- View policies
- Add family members
- Intimate claims
- Track claim status
- Download health cards
- Raise queries
Insurance Portal
- Pending claims queue
- Approve/Reject claims
- Request rework
- SLA dashboard
- Query resolution
- Analytics reports
Admin Portal
- Policy rules config
- Family definitions
- Content management
- Hospital network
- SLA configuration
- System settings
Claims Workflow
Transparent, trackable, and efficient from intimation to settlement
claim details
medical records
evaluates claim
info if needed
reject with reason
to employee
"Complete claim history maintained with timeline view — every status change is tracked and visible to all stakeholders."
Query Management & SLA Tracking
Key Features
SLA Performance Metrics
Health Cards & Endorsements
🆔 Digital Health ID Cards
- Credit-card sized PDF format
- QR code for instant verification
- Download individual or bulk cards
- Present at network hospitals
✏️ Non-Financial Endorsements
Request and approve member data corrections with full audit trail.
| Name Correction | Supported |
| Date of Birth | Supported |
| Gender | Supported |
| Relationship | Supported |
| ABHA ID | Supported |
Workflow: Employee Request → HR Review → Approve/Reject → Auto-update Member Data
Integration & API
Enterprise-Ready Architecture
Tech Stack
PostgreSQL
Relational Database
Redis
Caching & Sessions
Docker
Containerization
Nginx
Reverse Proxy
Value Proposition
Measurable impact across your organization
Manual Work
Bulk uploads & automated workflows
Processing
Digital submission & tracking
Compliance
Automated monitoring & alerts
Visibility
Complete compliance coverage
"Tarslink Connect transforms insurance operations from a cost center to a competitive advantage — delivering better employee experience while reducing operational overhead."
Why Tarslink Connect?
🎯 Purpose-Built for GHI
Not a generic CRM adapted for insurance — built from ground up for Group Health Insurance workflows.
🔗 Seamless Integration
Connect with enterprise systems through robust APIs and webhooks.
👥 Self-Service First
Reduce support load by empowering employees to track claims, download cards, and raise queries themselves.
📊 Data-Driven Decisions
Real-time dashboards and SLA analytics help you identify bottlenecks and improve service levels.
🔒 Compliance Ready
Complete audit trail for all actions. Endorsement history, claim timeline, and query logs for regulatory needs.
🔧 Continuously Evolving
Regular updates with new features. Modern architecture ensures your platform stays current.
Ready to Transform
Your Insurance Operations?
Schedule Demo
See the platform in action
with a guided walkthrough
Start Engagement
Begin your journey with
our implementation team
connect@tarslink.ai | www.tarslink.ai
India's Leading Insurance Technology Platform